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FAQ

Yes, learning material is for students from LKG to Standard 10.

Download the app or connect with our team at +91 7719857474 for a free demo session.

Free videos – Our content is mapped exactly as per the textbook, making it convenient for students and teachers to follow the textbook ‘word by word’.

Download app from Google play store and register with your number & access free demo videos of 2 min. On Website there is no need to do registration for Free Videos.

Yes, it’s free up to 2 min.

Yes, the study material is personalized for students as per the school syllabus.

Yes. Internet connection is required for the app to work unless you have bought a paid version that comes with a CD & in Pendrive Format.

No, we do not have screen mirroring/casting features enabled for our application.

SUBSCRIPTION AND BILLING

The app is free to download and some content is free of charge. You have to purchase the course to access the complete learning study material.

TECHNICAL SUPPORT

If the screen is stuck or not loading further, please uninstall and reinstall the app, making sure there’s an active internet connection to do so. If you’re still facing the issue, please send an email to [email protected] along with details of your device and Operating System (OS) which will help us better troubleshoot the issue.

My verification code for the Zankar learning app is not getting verified, what do I do?

If you are facing any issues with the verification code, please call our helpline number +91 7719857474.

 

Do you provide customer support?

Yes, we provide customer support for all our enrolled users. You can write to us at [email protected]